Privacy Policy

Effective Date: 1 August 2024

Business Name: SMB Web Design

Contact Email: [Insert Your Email Address]

1. Overview

SMB Web Design ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or fill out our lead forms (including via Google Ads).

2. Information We Collect

We only collect personal information that you voluntarily provide to us when making an inquiry, requesting a quote, or contacting us. This includes:

Contact Data: Full name, email address, phone number, and business name.
Inquiry Details: Any information or messages you submit regarding your web design project requirements.
Technical Data: Basic website usage data collected automatically via cookies and analytics (e.g., IP address, browser type, and pages visited).

3. How We Use Your Information

We use your personal data for the following specific purposes:

To contact you regarding your quote request or inquiry.
To provide and deliver our web design services.
To manage our customer relationships and provide ongoing client support.
To analyze website usage and improve our services and marketing campaigns.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

Consent: When you explicitly submit your information via a contact or lead form.
Contractual Necessity: When processing is required to prepare a quote or fulfill a web design contract with you.
Legitimate Interests: To maintain business communications and improve our service offerings.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share data only with trusted third-party service providers who help us operate our business (such as website hosting platforms like Wix, analytics providers, or advertising networks like Google Ads) strictly for business operational purposes.

6. Data Security and Retention

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed without authorization. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal or accounting requirements.

7. Your Legal Rights

Under the UK GDPR and data protection laws, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent to be contacted at any time.
Object to the processing of your data.

To exercise any of these rights, please contact us at [Insert Your Email Address].

8. Cookies

Our website uses standard cookies to ensure proper functionality and gather basic analytics. You can adjust your browser settings to refuse cookies or alert you when cookies are being set.